Is this the beginning of the end of traditional PR and the Rise of Digital Media?

Is this the beginning of the end of traditional PR and the Rise of Digital Media?
I have observed a trend and shared a case study on the following bloghttp://reputationmanagers.co.in/blog/  please give your views.

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Chanchal Jhanwar
www.reputationmanagers.co.in
+91- 9893604248

Unruly clients

I friend of mine from another forum posted this question a few days ago. Though I did reply to her in the best possible manner, it might be a good idea to take this forum’s views on it. It’s a painfully common issue and I’m sure all of you have something to offer. Here’s a question on unruly clients — What do you do when a client doesn’t return phone calls, approve materials, or get what you need to do your job? There’s no fool proof method to tackle such clients, so just share your views freely. Share experiences that’ve worked and those that backfired. I’m looking forward to some great learnings from the combined intelligence of this forum.

Aarif